The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that is described in this article. This issue occurs because the RDSH server is missing certificates when a connection arrives and it cannot request a license for that connection to the Licensing server.Ī supported hotfix is available from Microsoft. When you try to connect to the computer by using Remote Desktop or Remote App, you may receive an error message that indicates there is no Remote Desktop Services Client Access License. Less SymptomsĪssume that you install the Remote Desktop Session Host (RDSH) role service on a computer that is running Windows Server 2012, and then configure the computer to obtain licenses from a Remote Desktop Services Licensing Server. Windows Server 2012 Datacenter Windows Server 2012 Datacenter Windows Server 2012 Essentials Windows Server 2012 Foundation Windows Server 2012 Foundation Windows Server 2012 Standard Windows Server 2012 Standard More.
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